SHIPPING & Returns
Domestic shipping
At this time, we are primarily a locally driven venture, with most transactions expected to be in-person pick-up (see our convenient scheduling features!). However, if you are outside the Nyack area and wish to have something shipped directly to you (excluding large items) we are happy to ship anywhere in the US for a flat fee of $10. We will continue to reassess option for more titrated shipping rates, based on destination and volume as we grow, so stay tuned!
returns & exchanges
With an emphasis on local pick-up, we strive to have customers inspect all items before leaving to ensure your satisfaction. If upon pick up you determine you do not wish the item, we are happy to refund you. Items shipped that request a refund will be refunded, less shipping fee. As all our units are pre-owned, we only have singular units of each items so we are unable to offer exchanges at this time.
contact us
Questions? Issue? Contact us and we’ll do our best to make it right!